College of Education Technology Resources
College of Education Tech Assistance
- Open A Ticket with the CED Tech Group Use this to request assistance from the CED Tech Group. This includes desktop support, managing SharePoint Sites, and MyCED Support.
- College of Education Website: For website assistance, please open a ticket with the CED Tech Group as listed above.
CSULB University Technology Resources
Technology Help Desk
562-985-4959 -or- Report Problems or Request Help Online
The Technology Help Desk (THD) provides assistance for resetting passwords and accessing accounts such as: CSULB e-mail, FTP, and PeopleSoft.
Academic Technology Services (ATS)
ATS Website | Office: AS-120 | Classroom Support Services Office: AS-120
BeachBoard help, software depot, survey tools, active classrooms, open access labs, instructional design support, multimedia support
Classroom technology equipment loans are available from ATS here.
Information Technology Knowledge Base
The CSULB Information Technology Knowledge Base is our one stop shop for information with instructions on how to use the various technology processes and step by step instructions on common software. You can search by keywords for help. Some pages have video instructions on how to accomplish various tasks.
Accessible Technology Initiative (ATI)
ATI Website | AIM/Accessible Materials Center | Office: AS-116
Campus Library
CSULB Policies
- Information Security and Compliance (e.g., Acceptable use, eCommerce, Identity theft)
- Computer Usage and Safety Guidelines
- Educational Technology Standards
- Faculty Advisory Committee on Technology
