CIO'S MESSAGE - March 23, 2020

How to Contact Technology Help Desk

Published March 23, 2020

Dear Faculty, Students, and Staff,

We would like to remind our campus community that during the period of the alternative method of instruction, our campus Technology Help Desk (THD) continues to provide technology support services to our students, faculty, and staff.  We can be reached by:

Live technology support by phone is available Monday through Friday 8:00 am to 5:00 pm. After-hours BeachBoard support is available by pressing “0” when reaching our helpdesk voicemail greeting.  We monitor technology service requests via email throughout the day and after hours.

For students looking for Wi-Fi hotspots on campus, please see our outdoor Wi-Fi map of the campus.

Min Yao, Ph.D.
Vice President and Chief Information Officer