Contact
Academic Technology Services is located in the AS Building, Room 120 [map]. For open hours, please refer to the services below.
All ATS services are closed during campus holidays; see schedule at right.
ATS provides technical solutions for CSULB faculty, students, and staff using Canvas.
Canvas Support Open Hours:
- Monday-Friday: 8am-5pm
After Hours Support
Connect with the Canvas-Instructure team 24/7:
- Phone Hotline: 562-247-3970
- Chat online
- Visit the HELP menu on your Canvas account for more support resources.
Contact Options
- In-Person: AS Building, Room 120 [map]
- Live, Virtual Support:
- Connect: Virtual Support Room or,
- Dial into Zoom Room: 1-669-900-6833;
Type in Meeting ID#: 496 989 3894 then press #
- Phone: 562-985-4530
- Email: canvas@csulb.edu
- Web: Canvas at the Beach, or Canvas-Instructure
Classroom Support Services (CSS) maintains university-supported classrooms. Visit Classroom Equipment and User Guides for a list of classroom equipment and reservation instructions.
Fall 2024 Hours
Please note: Support must be requested via phone or email only. Walk-in support and checkouts are no longer available.
- Monday-Thursday: 8am-8pm
- Friday: 8am-5pm
Contact Options:
- Phone: 562-985-4959
- Email: ats-css@csulb.edu
- Web: Classroom Support Services
Contact Campus Software for questions related to downloads, installation, and accounts related to software licensed by the university.
Open Hours:
- Monday-Friday: 8am-5pm
Contact Options:
- Email: campusSoftware@csulb.edu
- Web: Campus Software
The Horn Center Open Computer Lab is open to all CSULB students, regardless of degree program or area of study.
Fall 2024 Hours (begins Monday, August 19)
- Monday-Thursday: 8am-8pm
- Friday: 8am–5pm
- Closed on weekends and campus holidays.
Contact Options:
- Phone: 562-985-2303
- Email: Derek Williams, Manager, derek.williams@csulb.edu
- Web: Horn Center
ISPACE provides services that accelerate innovation and enhance students' learning experiences.
Open Hours:
- Monday-Friday: 8am-5pm
Contact Options:
- Visit: University Library, Lower Level
- Phone: (562) 985-8224
- Email: i-space@csulb.edu
- Web: ISPACE
ATS Instructional Designers (IDs) support faculty in the use of technology to deliver dynamic and engaging learning experiences for students. Meet our team!
Open Hours:
- Monday-Friday: 8am-5pm
Contact Options:
Consultation and Training
ATS Instructional Designers (IDs) are also available for individual consultations or group training by request:
Our Media team provides services and consultation to CSULB faculty and staff such as video and audio production, lecture capture and recording on the Learning Glass, and photography.
Open Hours:
- Monday-Friday: 8am-5pm
Contact Options:
- Email: ats-multimedia@csulb.edu
- Web: Media Services
ATS provides Qualtrics consultation and training to CSULB faculty and staff.
Open Hours:
- Monday-Friday: 8am-5pm
Contact Options:
For an in-person consultation, please schedule an appointment via email before visiting the office.
- Email: ats-qualtrics@csulb.edu
- Web: Qualtrics
The Student Perceptions of Teaching (SPOT) team coordinates the student course evaluation process at CSULB.
Open Hours:
- Monday-Friday: 9am-5pm
Contact Options:
- Phone: 562-985-5858
- Email: ats-survey@csulb.edu
- Web: SPOT
- Submit a Support Request
