Grievance Process

The grievance or faculty status dispute process is a formal process through which an employee can address an action of management that may be in violation of a collective bargaining agreement. The process consists of a series of steps through which an employee can present his/her grievance or dispute to progressively higher levels of management for resolution.

The goals of this process is to interpret the provisions of the collective bargaining agreement, to apply the agreement to new and changing aspects of our campus relations, and to protect the rights of employees, management and employee organizations.

Employees can visit their respective Collective Bargaining Agreement for more details.

Student Grievances

• The Office of Student Conduct and Ethical Development handles student grievances. 
• The following web site can assist students with understanding their rights and the procedures for filing a student grievance.
  • Student Grievance Procedure - University Policy Statement 95-21 December 15, 1995

Resources  

In addition to Academic Employee Relations, the CSULB campus community has two very important resources that are available to assistant them. The Office of the University Ombuds and the Faculty and Staff Assistance Program (FSAP) are campus-based programs that offer a wide variety of services.

Office of University Ombuds

This office works independently as an objective and confidential advisor to help informally resolve campus issues. For additional information, visit the Ombuds Website. 

Faculty and Staff Assistance Program (FSAP)

This program is a free, confidential resource program available to all CSULB faculty and staff.  The program helps to explore problem areas that may affect a person’s well-being.  For more information, visit the FSAP website.