Office of Program & Institutional Effectiveness (OPIE)
The Office of Program & Institutional Effectiveness (OPIE) in Academic Affairs is committed to promoting educational effectiveness through the complementary actions of annual institutional assessment (of Institutional Learning Outcomes and General Education Learning Outcomes), periodic program review, and annual assessment of student learning. OPIE partners with staff from the Division of Student Affairs and Institutional Research & Analytics to provide and interpret meaningful data for the campus community.
The Institutional Assessment Office collects and analyzes data related to a wide variety of institutional projects, student learning outcomes assessment, and accreditation. This office coordinates with Senate committees to advise, coordinate, and implement campus-wide assessment efforts, including assessments in general education. In addition, the office serves as the liaison between CSULB and its regional accreditor, WSCUC (WASC).
The Program Review & Assessment Office provides feedback on all program-level and academic support unit assessment reports. It conducts workshops on learning outcomes at the course and program levels and offers outreach and guidance to academic and academic support programs working on curriculum maps, assessment plans, and new program learning outcomes. The office works with degree programs and academic support units in Academic Affairs to develop meaningful outcomes and assessment strategies incorporated into periodic program reviews. Both assessment and program review are requirements for CSULB, the CSU system, and WSCUC.
Learn More About Us
About Program Assessment
The Assessment office helps departments and academic programs ensure students graduate with highly valued degrees by:
- Supporting the scholarship of learning on campus;
- Assisting individuals working on learning objectives at the course level;
- Providing feedback to departments and programs about methods for assessing student learning at the program level (please see Video Tutorial below) and ensuring alignment with GE and institutional-level outcomes as well as WSCUC Core Competencies;
- Working with departments and programs to develop viable assessment plans;
- Working with the offices of Student Assessment and Institutional Research to assist the university in its core commitment to assess student success;
- Providing information about assessment activities such as conferences, websites, and e-learning opportunities.
Assessment Tutorial Videos
Note: the video links below were created by the previous Program Review & Assessment Coordinator. Please contact David Sheridan with any questions.
- Annual Assessment Reports (Youtube)
- Creating an Assessment Plan (Youtube)
About Program Review
The Program Review office helps departments, academic programs, and academic support programs ensure students graduate with highly valued degrees by:
- Assisting departments and programs as they complete the self-study for program review (please see Video Tutorial below);
- Working with departments and the Vice Provost of Academic Programs to determine a suitable external reviewer for program review;
- Supporting UPRC members in the drafting of program-review reports and recommendations to departments and programs.
More information on the program-review process may be found at the Institutional and Program Assessment Council (IPAC) link.
Please visit this page for current Program Review documents.
The final action of the Program Assessment and Review Process is an MOU between the Department, College and University.
Program Review Tutorial Videos
- Preparing for Program Review (Youtube)
- Please note that the link for program review resources on the final slide of the tutorial has been updated here.
About Institutional Assessment
The Institutional Assessment Office collects and analyzes data related to a wide variety of institutional projects, student learning outcomes assessment, and accreditation to ensure the continuous improvement of academic programs by:
- Coordinating with Senate committees to advise, coordinate, and implement campus-wide assessment efforts, including general education assessment;
- Acting as the liaison between CSULB and our regional accreditor, WSCUC (WASC), to maintain and uphold accreditation standards;
- Coordinating the assessment of Institutional Learning Outcomes and ensuring alignment with WSCUC core competencies.
More information on the institutional assessment process may be found at the Institutional Assessment link.
Meet Our Team
Interim Vice Provost of Academic Programs
BH 302, Pei-Fang.Hung@csulb.edu
As Interim Vice Provost for Academic Programs, Dr. Hung oversees all assessment activities on campus. Her portfolio includes: Institutional Assessment, Program Review & Assessment, and Academic Programs (which includes Campus Curriculum and Articulation).
Director of Institutional Assessment & ALO
LIB 202A, Sharlene.Sayegh@csulb.edu
Sharlene's office works with institutional divisions and units to ensure that our initiatives and activities meet our mission and vision. Her office works closely with Institutional Research and the Division of Student Affairs to analyze multiple data points for measuring institutional effectiveness. Sharlene's office also handles all issues related to our regional accreditation with WSCUC.
Coordinator of Program Review
LIB 202D, Jody.Cormack@csulb.edu
Jody's office works closely with departments and academic support units on their program review needs. If your department is scheduled for a program review in the near future, please reach out to Jody.
Coordinator of Assessment
LIB 202D, David.Sheridan@csulb.edu
David's office works closely with departments and academic support units on their assessment needs. If you have questions about degree-program assessment activities, please reach out to David.
Data and Program Analyst for Institutional Effectiveness
LIB 208, Tiffanie.Graves@csulb.edu
Tiffanie Graves provides the data analysis support for OPIE. She serves as liaison between OPIE and Institutional Research and supports not only assessment and program review, but also Graduate Studies and Academic Programs.
