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California State University, Long Beach
Office of Equity & Diversity
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Disabled Rights & Responsibilities

Federal and State law provide disabled persons with the right to reasonable accommodation or reasonable modification, including assistive services, to enable them to be employed by and/or receive equal benefit of services provided by the University. Disabled persons should initiate requests for modification and reasonable accommodation before taking action to initiate a complaint of discrimination. If an individual is registered with the California Department of Rehabilitation s/he may seek assistance through that agency for an assessment of the resources available for assistive/adaptive devices and other possible modification.

Students with disabilities who need special assistance or modification of the University's educational programs/activities in order to receive equal benefit of the University's programs/activities should inform the person(s) responsible for these programs/activities. Disabled students should request reasonable modification immediately upon having certain knowledge that such modification is necessary. The request should be directed to the person(s) responsible for the delivery of the service or benefit. For example, requests for reasonable modification or services in an academic course should be directed to the faculty member teaching the course. If the disabled student feels that the modification or service offered is inappropriate or insufficient, the student should seek the assistance of the Director, Disabled Student Services, to resolve the issue. Of the student feels that the resolution fails to provide appropriate or sufficient modification, the student should then access the complaint process.

Employees with disabilities who need reasonable accommodation in order to carry out the duties of their job should inform their immediate supervisor. This will provide the supervisor with an opportunity to review the concerns of the individual. In many instances, the supervisor will be able to develop a swift, informal, and satisfactory resolution. Disabled employees should request reasonable accommodation immediately upon having certain knowledge that such accommodation is necessary. If the disabled employee feels that the accommodation offered is inappropriate or insufficient, the employee should seek the assistance of the Director, Environmental Health and Safety, to resolve the issue. If the employee feels that the resolution fails to provide appropriate or sufficient reasonable accommodation, the employee then should access the complaint process.

Public/Volunteers with disabilities who need modification of or reasonable accommodation in the University's programs/activities in order to receive equal benefit of the University's programs/activities should inform the person(s) responsible for these programs/activities. Reasonable accommodation or reasonable modification should be requested immediately upon having certain knowledge that such modification or accommodation is necessary. The request should be directed to the person(s) responsible for the program or delivery of the service or benefit as identified in posted notices or published programs. If the disabled individual feels that the accommodation or modification offered is inappropriate or insufficient, the individual should seek the assistance of the Director, Affirmative Action, to resolve the issue. If the disabled person feels that the resolution fails to provide appropriate or sufficient reasonable accommodation or modification, the person should then access the complaint process.

Excerpted from:
CSULB Prohibited Discrimination Policy:
Rights and Responsibilities.
Revised October 13, 1999.