Computer Lab Assistance
Students employed by the CBA Instructional Technology Department as Computer Lab Assistants assist the full-time staff in checking student users in and out of the Open Access Lab (OAL), electronically process charges for computer print-outs; release print jobs from the print queues; check the condition of the computer classrooms in between classes and straighten up as needed; monitor student users in the OAL; resolve minor software and/or hardware problems, and perform other tasks as assigned. They are not employed to provide software or homework tutoring.
Students employed as Computer Lab Technicians resolve computer problems in the classrooms and OAL; resolve problems with MS-Windows operating systems and MS-Office Suite; install operating systems and other software as needed, etc.
Depending upon the resources available, some of the Information Systems Department faculty members who teach IS 300 and/or 310 may employ students as tutors from these two IS courses. Inside the Open Access Lab (OAL), there are two designated workstations where the IS tutors can be found during their posted days and hours. If the IS 300/310 tutors are unable to answer your question(s), or are unfamiliar with the use of a particular software program, you will need to obtain assistance from your individual course instructor(s).